How do I? - help sheets

Find information on a wide range of topics relevant to the practice of history, running museums, collections management and conservation. Search by keyword, category or tagged topic to locate the information you are seeking. Each helpsheet relates to an area of the National Standards for Australian Museums and Galleries (NSAMG).

Volunteer guidelines writing guide

In order to run effectively, museums need to have both a Workers policy and Volunteer guidelines outlining the rights and responsibilities of volunteers and the responsibilities of museum management towards volunteers. This Help Sheet will help you to write Volunteer guidelines.

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Visitor Services Policy: guidelines to writing

A Visitors Services Policy outlines how visitors are managed and ensures that all are welcomed and encouraged to enjoy the experience of visiting the museum. This document will assist you in writing a Visitors Services Policy.

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Collection summary form

The purpose of preparing a collection summary is to create a basic record of the significance of the museum’s collections.  It is a useful way of defining the museum’s collection strengths and weaknesses in relation to its historical context and acts as a prompt to articulate the overall significance of the museum collection and/or groups of items.  

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Review of display/interpretive programs: template

Displays and other forms of museum interpretation don’t last forever. By following this review you will be able to critically assess your display/interpretation and make decisions about changes that need to be made.

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Collection Policy guidelines to writing

This help sheet explains what a collection policy is and provides guidelines for writing a collection policy that deals with

  • acquisitions
  • cataloguing
  • loans
  • collection access
  • preventive conversation and deaccessioning and disposal
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Protocols for museums: a summary

This document provides an introduction to, and summary of, the main principles and issues dealt with in current protocols relating to museum practice and museum collections.

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Pictorial material donation and reproduction forms: examples

It is essential to record information about pictorial material donated to your museum and to make sure that you have permission to reproduce the material in museum displays and other forms of interpretation or museum publicity.

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Oral History

Conducting an oral history interview is another way of researching and gathering information which can be used in museum interpretation. Oral history allows you to record and preserve memories and stories that are not written down on paper.

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Museum environment

Museums need to maintain appropriate and stable environments to protect and preserve their collection. This Help Sheet introduces you to some of the aspects of museum environment which need to be taken into consideration.

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Code of Ethics (Museums Australia) a summary

Museums Australia’s Code of Ethics for Art, History and Science Museums (1999) was developed to provide ‘a reference point’ for governing bodies and individual museum workers. The statements in the code are ‘intended to be measuring sticks against which current museum policy and practice can be tested for ethical content’. The Code of Ethics deals with institutional ethics and professional conduct.

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